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Post published on 23/02/2021

IMA Digital Servitization at the Field Service Europe Event

Field technical assistance continued to adapt during the ongoing COVID-19 pandemic. Everything from customer habits to how you interact with your team has changed rapidly, as we all navigate these uncertain times. Find out now how Digital Approach is changing things.

While excellent after-sales service is part of the company’s DNA, digital transformation for organizations is no longer a question of “if” but rather “when”. The circumstances of the current pandemic condition reinforce the need to reassess the traditional service delivery model and to consider what will really be needed to evolve field services.

On February 24th, join IMA Digital at the Field Service Europe Virtual Event. During the interactive Round Table “Changing Our DNA: A Journey of Service Digital Transformation”, from 11:00 to 11:45, Martina Stefanon, IMA Digital Business Development Manager, will speak about:

  • how to plan a digital transformation roadmap
  • organizational concerns and how to address them
  • what is really necessary to have besides having data and information

Register HERE to attend the event | Limited places available

Round Table "Changing Our DNA: A Journey of Service Digital Transformation",

February 24,  11:00 am – 11:45 am 

Speaker: Martina Stefanon, IMA Digital Business Development Manager

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