IMA Record’s flow-wrapper customers now enjoy the unmatched support of IMA Ilapak’s industry-leading service team in the UK.

In late 2020, Record S.p.A. of Lecco, Italy, joined the IMA Group, enhancing the Group’s extensive portfolio of flexible packaging solutions and automated feeding systems.

As of May 1, 2021, Ilapak UK Ltd. assumed responsibility for sales and support of the IMA Record equipment portfolio. Leveraging IMA Ilapak’s unparalleled UK service team, the company now delivers expert flow-wrapping knowledge, supports both existing and new IMA Record users, and oversees the seamless installation of new Record equipment.

To further support Record S.p.A. customers, IMA Ilapak UK has expanded its spare parts inventory and offers 24/7 service and spares availability through service level agreements. This ensures IMA Record users benefit from industry-leading levels of support.

As a trusted partner to many of the UK’s major food producers, IMA Ilapak continues to strengthen its position in the market with the addition of Record products and services. This expansion underscores the growing reliance on efficient automation, backed by expert same-day service, to meet the evolving demands of the industry.