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In the Personal Care sector, where cosmetics and toiletry items rely on the excellence not only of the product itself, but also of the packaging to enhance overall value and appeal, IMA is a highly competent service partner.

Support throughout the entire life-cycle

IMA is a highly competent service partner providing close support at all stages of a project. Starting at the design phase where a team of skilled engineers will devise the best solutions in collaboration with the customer, our service offering ensures constant assistance and proactive support throughout the entire life-cycle of a machine or integrated line of packaging equipment.

Our experience and understanding of the Personal Care sector have enabled us to design a wide range of high-performance machinery. Built to ensure the highest levels of production efficiency, productivity and enhance the quality of the packaged product, each solution can be tailored to your specific needs and everything is implemented to optimise production costs in order to maximise your profitability.

Technical assistance and tailored service solutions

At ease with complex packaging lines and happy to take care of the integrated commissioning of several machines from different sources, as well as simulations and FAT execution, IMA will assist with cost-management, also making sure time-to-market deadlines are met. We also train your staff on-site at the time of installation and remain at your entire disposal to further improve the skills of machine operators once the machine is in full service.

We guarantee prompt technical assistance as well as tailored service solutions and offer a full maintenance programme designed to keep your machinery at the highest levels of efficiency and performance, also making technical advancements and upgrades available to keep you in line with your changing needs and the evolving market scenario.

A vast stock of original spare parts is immediately available to avoid excessive downtime and ensure maximum production efficiency and reliability of in-service equipment.