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Because we care

With the experience of more than 30,000 installations worldwide, we are ready to serve you. It’s simple: TOP SERVICE.

A long lasting partnership

Purchasing equipment is the foundation for a strong and long lasting partnership.

For the Food & Dairy Market, IMA partners the industry at every level, providing close support during the design phase prior to defining the solution and ensuring qualified technical assistance throughout the entire life-cycle of a machine.

Converting, upgrading, relocating

A team of experts is available to respond to any mechanical or electrical issue.

Whether converting, upgrading or relocating your existing machine, or training your employees, IMA will make sure your equipment delivers the performance your production requires.

Technological enhancement

We focus on your productivity: our services and customised upgrades keep your machine in line with the most state-of-the-art standards and offer you flexible options with which to respond to new market conditions.


More than 500 service engineers worldwide are available 365 days a year for regular machine inspections or in the event of unexpected machine downtimes.

In addition, we warehouse more than 80,000 spare parts for fast shipment to you at short notice.


Apart from the actual machine, both machine and maintenance staff also have a substantial impact on performance. Therefore we offer a number of staff training courses and consulting services in order to guarantee production performance at all ends.