A widespread network covering over 80 countries worldwide provides customers with local representatives.
The Group is supported by a sales network made up of 29 branches (Italy, France, Switzerland, the United Kingdom, Germany, Austria, Spain, Poland, Israel, Russia, the United States, India, China, Malaysia, Thailand and Brazil), representative offices in central-eastern Europe and more than 50 agencies.
IMA Group has 38 production plants in Italy, Germany, France, Switzerland, Spain, the UK, the USA, India, Malaysia and China.
IMA guarantees technical assistance at the customers’ site throughout the entire life-cycle of a machine. A full maintenance program, as well as tailored service solutions, according to customer needs, are available to satisfy the most demanding requirements.
The structure of IMA’s After Sales service promotes the consolidation of relationships with our customers, basing them on transparency and their maximum satisfaction.
The IMA Coffee Hub is the broadest technical and commercial organization serving today the coffee processing and packaging industry, all over the world.