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Smart Organization • Empower people through technology

IMA is a reality with an innovative and global vision, in which people have the power to drive change. The Group bases its growth on the entrepreneurial spirit of individuals, the real strength to face the ambitious challenges of the business.

In IMA Smart Factory the individual is increasingly at the center and involved in a dynamic context and devoted to the concepts of Industry 4.0.

And by reflecting on the new IMA Smart Factory, we also thought about the growth and reskill of the most valuable resources for the Group: people.

Within IMA Digital, projects have been launched with the aim of strengthening skills and enhancing know-how. We integrate, train and develop the potential to make learning processes more efficient and facilitate growth.

Business Intelligence Dashboards

We design business strategies based on data and managerial skills for a long-term vision.

Nowadays many digital tools and processes generate an enormous amount of data on different databases, which must be aggregated and re-elaborated in order to extract useful information to be supplied to company decision makers.

To empower and increase managers’ skills we have created a digital dashboard system through which it is possible to view aggregated data on business trends.

Through these digital resources it is possible to structure effective strategies based on data and forecasts.

Human Capital Management

Believing in people's skills and supporting their growth for a better work environment.

In the IMA Smart Factory structure the individual has crucial importance. His skills, his know-how and his experience are the balance between success or business failure.

Focusing on the people and the value they have within the organization, the Group has adopted and implemented HCM, a digital platform for Human Capital Management, to support the development of human capital.

The introduction of HCM guarantees further support in the development and monitoring of the professional growth, training and optimization of the skills of our employees.


Equipping employees with digital tools to complete their skills means further enhancing the success of internal training.

In a world accelerated by technological innovations, to maintain competitiveness it becomes fundamental to invest in training and in human capital development. The Group trainers have digital tools at their disposal to facilitate training activities to increase the quality of the training offer and improving the growth of people’s skills.

Thanks to the devices introduced in the training activities, it becomes possible to offer new users additional content, verify their knowledge at the end of the training and track their professional growth.

Travel Security

We protect our employees on the road to create value and generate new business.

The Group employees work and travel in over 80 countries around the world. A latest generation travel security system has been implemented to guarantee and support IMA employees in travel.

Through a digital travel security platform IMA has:

  • access to the Data Control Room 24/7
  • support in the use of management software via mobile APP
  • access to tracking even in areas without data traffic.

Thanks to the implementation of the Travel Security platform, the Group is able to guarantee greater security and more direct contact with its traveling personnel.

Digital Quality

An effective quality policy sets the right way to maintain high corporate standards in interaction with customers and suppliers.

IMA has adopted a new quality policy developed within IMA Digital. The path of the new quality is summarized in IMA Digital precisely because of the breadth and eclecticity of the project: within the initiative, in fact, many resources (products, services and organization) make use of innumerable digital tools and technologies to improve the business.

Thus, within IMA Digital, quality also evolves, transforming itself from a regulatory compliance system into an important management tool for the improvement of products, services and processes. This is how the traditional quality methodologies and techniques come together with new digital technologies, through the active involvement of the world of work.

Digital Internal Organization

Embrace digital innovation allows to innovate and support internal organization.

The technology linked to Industry 4.0 offers great potential in terms of developing a company’s internal organization. The Group has introduced various technological activities to equip its employees and platform managers to increase faster and more efficient internal and intra-departmental communication.

Enteprise Planning

The planning of installations and machine interventions at customer sites is a complex process and often all related activities are performed manually using different tools for different divisions. With the aim of mapping the processes and facilitating the work teams involved in planning, a global project portfolio management (PPM) tool was introduced within the various divisions of the Group.


Global IT Service Desk

Since most information systems and infrastructures are centralized, the quality of the IT service can be managed by a unified tool.

IMA has implemented an organizational and technical platform that is transversal to its divisions to manage the information paths coming from IMA users, with the aim of expanding and improving collaboration between colleagues around the world and tracking all the flows in a single tool.

Global Intranet

To make internal communication more efficient, a Global Intranet was opened for employees of the Group, structured on different levels and open to different sections. Each section has collaborative areas where it is possible to exchange documentation relating to work activities and thus improve collaboration and group interaction.