IMA’s strategy, whose primary objective is end-user satisfaction, aims to create profit to remunerate its shareholders, but also economic value for all its stakeholders.
IMA aims to serve its end-users more and more quickly and efficiently, proposing to its customers and markets
solutions able to.
• Enhance constantly quality to ensure products and services of the highest possible level, safety and reliability over time, also opening new foreign branches and creating partnerships in the academic and scientific field;
• benefit from investments in the research and development of services that use digital innovation, solutions that are technologically advanced and with a lower environmental impact;
• integrate the know-how resulting from partnerships with its supply chain, managed responsibly in economic, social and environmental terms, obtaining a competitive advantage, sharing values and principles of reference with its suppliers, so that they too contribute to the development of a sustainable production chain and, in turn, work towards a responsible management of sub-suppliers.
End-user satisfaction is the final expression, a logical consequence, of a company strategy aimed at Sustainability, in which all of IMA’s resources are involved by taking part in company processes.